Business reg. certificate for company vehicle

I bought a new vehicle for hte ocmpany and was told by Nissan I had to do the business reg certificate myself. I called to see what docs they require, took them all down to the civic centre on the 14 April 2015. Dealt with Phelisa, who called me just after I left and said she forgot to copy my ID, could I email it to her, I did the very next day. I waited for them to call me and tried the call centre who told me there is nodirect number for the vehicle reg dept. i must go there, i went there stood in the queue for 45 minutes just to be told I must go to another even longer queue. When I finally got to the front, they coudln't find any record of my papaer work (this is now about a month later) they found it eventually and said they had lost my ck docs! Gave me Lindsay Cloete (supervisor) email and asked me to email them which I did. She promised she woudl take care of this herself and call me and speed it up. I waited another week and nothing so I went back down there wiated in the queue for ages just to be told that they need a different utility bill and not a supplier invoice!!! So todate 2months later, i STILL do not have the vheicle registered in my business name.