Burst pipe and no reaction from the City of Cape Town

<p>I have logged a complaint with your department on the 8th March. I received my reference number as being ********** 479. I was informed that someone will be sent out to come and look at the problem. It has been 3 days now and the water is gushing out in front of my gate. Cape Town is currently in a water crises but the City of Cape Town dont care that there is water being wasted. Every time I call in I am advised that they will be attending to the problem. I have called today before 8 and the consultant informed me that the my reference number has been send to the Depot in order to dispatch a team.Guess what the team is still missing in action. Is this the type of service that we in Phillipi has to accept from the City of Cape Town. I need your urgent assistance in this matter. I would like feedback by the close of business today and the matter to be sorted.</p>