Building dispute Case ID *** (ERF 38494)

There has been a building construction case that is now ongoing for 3 years. It has landed at the appeal committee in the mayors office. Subsequent to the outcome there has been no action taken. After numerous emails , calls and even emails to the mayors office nothing has happened to this case. The building inspector all the way to the mayors office cannot get this case to completion. The red tape and inefficiency in the system shows poor governance. I appeal to the mayors office again to gain traction on this matter