Blocked drains

I live in Bellviille greenlands bureka crescent and my entire drain is overflowing... There is human feces literally drifting in the yard and this has been going on for more than a month I can nt flush the chain cs it flows out the pype by the kitchen door... There are minors on the yard and I'm scared for their health... After numerous attempts and actually going in to complain nothing has been done.. It is disgusting we must eat sleep and live in this smell and walk around this everyday and even now an then dig holes so it doesn't go further as there is people boarding in the yard with Wendy houses and they have to sit up an worry about this feces running into their places over night...is this because its rural and less fortunate areas we live in that we must jst sit in this nonsense or what ???? Poor guys this is unfitting...