DR
Drikus R

1 reviews | Active since Apr 2010

06 Jun 2016, 08:49

Bad Service eServices City of Cape Town

<p>I registered on City of Cape Town eServices to pay my car's license disc on 28 April 2016. On 5 May 2016, after getting no notification, I requested an update. I go informed by Venessa Susan Kruger (***) that my address is inconsistent and requested to "update your records before we can allocate a payment advice". I submitted the required documents 06 May 2016. I received no response and re-submitted on 12 May 2016. No response. On 30 May 2016 my wife physically changed my address at the Durbanville municipality. I sent mail to *** again with no response whatever. It is 06 June 2016, 39 days after requesting the renewal for the first time. I will have to take leave to physically go and pay for my vehicle license as it seems like the City of Cape Town Municipality is incapable of running this online service.</p>

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