Bad service delivery City of Cape town

City of Cape town very ridiculous service delivery. Have to wait 4 days now without water,after reconnections was sent to be done . Was also escalted at superiors at the depo but still no feedback from you guys after numerous calls and idiot call centre agents that is *********** to do there job.How do you expect people to stay without water.you are so quick to disconnect but unable to put it back on quick suppose to be 48hrs sla agreement bull****.