Bad service

Bad service. No willingness to assist - they actually look for reasons noto to help instead of going the extra mile at Mitchells Plain Promenade offices - they close e.g. 12h30 bt stop allowing clients into the premises way before that so that they can leave by 12h30 instead of allowing clients access until 12h30. Staff turn away clients for the most simple reasons and get annoyed and rude to your face when you ask for management or challenge them. Wish that the municipality could employ better staff that are more skilled, has more knowledge and empathy