Bad phone service.

Kindly teach your staff across all departments to.

1 )Learn how to answer a phone. 2) Stick to Tea times and lunch times as opposed to (Tea, Second Tea, Lunch, Afternoon tea, after Afternoon tea, Second Lunch and before Knock off tea) 3)How to maintain a conversation and accurately refer a person to the right department. 4)Not to put the phone down immediately if the line is bad.

It is ridiculous that I have not been able to get through to the right person for 5 days straight.

Thank you,