NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About The City of Cape Town Licensing Department
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Recent reviews (3)
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Share Your Experience1 reviews | Active since May 2012
City of Cape Town bad online service response.
I app**** online for my car license disc via City of Cape Twon eesivice on 7 April 2026 and I have received no communication for online payment details whatsoever. The Natis registration online service does also not work - does not recognize me ID details when I try to register. Why do the City of Cape Town offer an online service if they are so behind the rest.????
1 reviews | Active since May 2012
City of Cape Town bad online service response.
I app**** online for my car license disc via City of Cape Twon eesivice on 7 April 2026 and I have received no communication for online payment details whatsoever. The Natis registration online service does also not work - does not recognize me ID details when I try to register. Why do the City of Cape Town offer an online service if they are so behind the rest.????
1 reviews | Active since Mar 2019
City of CT online car licence renewal
Do not fall for the online car licence renewal if you expect the type of service expected from the words "online renewal". This service was always dead slow but is now even worse and it has taken over SIX weeks to finally receive confirmation that it is ready for collection and others have had the same experience. Why does it take six weeks to print a sheet of paper? You are then told where to collect it so where does the online saving come in except they have your money for six weeks. At least previously it took about a month for one to receive the licence by post so the computer must have slowed down.
1 reviews | Active since Mar 2019
City of CT online car licence renewal
Do not fall for the online car licence renewal if you expect the type of service expected from the words "online renewal". This service was always dead slow but is now even worse and it has taken over SIX weeks to finally receive confirmation that it is ready for collection and others have had the same experience. Why does it take six weeks to print a sheet of paper? You are then told where to collect it so where does the online saving come in except they have your money for six weeks. At least previously it took about a month for one to receive the licence by post so the computer must have slowed down.
1 reviews | Active since Mar 2023
Unfair treatment by the City officials at Licensing Department
This happens at Bellville Licensing Department 04/12/2025 around 14h00. I send my husband to renew register my car and pay for the outstanding licensing's wrote a letter giving a permission to my husband to obtain licensing on my behalf. He was treated bad Infront of our daughter the lady that was working at desk No6 was shouting at him telling him of his age difference between me and him as he is a pensioner and I am not of which I do not know where does that have to do with the disc .When my husband try to explain to her that he is there to pay for the cars that is under me .The Lady retaliated call him names and everyone was listening to her even her core colleagues this happen around 14hoo or few minutes before 14h00. Please this issue needs to be addressed to this lady, and my private life has nothing to do with her. It is so disappointing to hear how ugly other people addresses other my husband is older than her she has no right to attack him of his choices. The disc was only thing we want not this commission.
1 reviews | Active since Mar 2023
Unfair treatment by the City officials at Licensing Department
This happens at Bellville Licensing Department 04/12/2025 around 14h00. I send my husband to renew register my car and pay for the outstanding licensing's wrote a letter giving a permission to my husband to obtain licensing on my behalf. He was treated bad Infront of our daughter the lady that was working at desk No6 was shouting at him telling him of his age difference between me and him as he is a pensioner and I am not of which I do not know where does that have to do with the disc .When my husband try to explain to her that he is there to pay for the cars that is under me .The Lady retaliated call him names and everyone was listening to her even her core colleagues this happen around 14hoo or few minutes before 14h00. Please this issue needs to be addressed to this lady, and my private life has nothing to do with her. It is so disappointing to hear how ugly other people addresses other my husband is older than her she has no right to attack him of his choices. The disc was only thing we want not this commission.