BS
Bule S

1 reviews | Active since Sept 2015

26 Jan 2018, 11:00

The worst service

I’m getting the most appalling service from your staff, and your call center won’t pick up their phones, there’s horrible communication between you and your branches and I just had the liberty manager flat out refuse to speak to me. I drove all the way to the mall to resolve an issue that could’ve been easily fixed over the phone or via email and then your team refuses to even speak to me. Thinking twice before I ever make another movie booking with you guys again.

0
Replies (3)
Cinecentre
Cinecentre's reply16 Feb 2018, 12:21
Official

Good Day Bule

We trust that someone has been in contact with you to resolve this.

Kind Regards

CineCentre Team

BS
Bule S's update21 Feb 2018, 09:25
Reviewer Update
They have been in contact with me, they claimed to have not received any of my emails, made me resent everything and then disappeared without even acknowledging that they have received my email. So your service still remains unsatisfactory.
BS
Bule S's update21 Feb 2018, 09:26
Reviewer Update
They have been in contact with me, they claimed to have not received any of my emails, made me resent everything and then disappeared without even acknowledging that they have received my email. So your service still remains unsatisfactory.