1 reviews | Active since Feb 2011
Terrible Service
<p>I called the Midland centre, advertising was playing stating the national call centre closes 9pm. No On answered both nuimbers, you listen to all their advertising but no one answers. This was well before 9pm. Also on the website for Midlands mall cine centre there is no movies listed. How are we to select the movie.</p> <p>Please update your website and and answer calls.</p>
Hi Vilanthran
Please note that the callcentre line is a queueing system hence you have to remain on the line until an agent is available to take your call. Our website is undergoing a major upgrade and is currently offline. Regrettably, there has been some hiccups along the way which we are working around the clock on resolving. We appreciate your patience and apologise for any inconvenience caused.
Kind Regards
CineCentre Team
Hi Vilanthran
Please note that the callcentre line is a queueing system hence you have to remain on the line until an agent is available to take your call. Our website is undergoing a major upgrade and is currently offline. Regrettably, there has been some hiccups along the way which we are working around the clock on resolving. We appreciate your patience and apologise for any inconvenience caused.
Kind Regards
CineCentre Team
It will be courteous for you to contact me, to discuss the poor service received. Instead of saying an apolgy. We as customers are bein inconvenienced. The call center did not answer after the advertising it rang for few times then gave engaged tone.
It will be courteous for you to contact me, to discuss the poor service received. Instead of saying an apolgy. We as customers are bein inconvenienced. The call center did not answer after the advertising it rang for few times then gave engaged tone.