Sun Coast Movies -duplicate charge on-line booking.

On holiday, we tried booking an earlier movie and tickets were going quick. We could not get the seats confirmed in the application but my credit card was charged. On the app it said I would be refunded in a few days, that was 09 Jan 2018. We now on 15 Feb, no response to email, their e-mail contact system does not work, you can't submit on-line.

They just don't respond !!! I don't have the time to keep following up. Already two e-mails, NO RESPONE ! HOPELESS !!!