service is bad

<p>I booked tickets on the 24th of April to watch Fast and Furious 8 @ 5:30pm Tuesday the 25th. I paid with credit card. I never got sms with ref number for my tickets but money went off my credit card . The 25th April I called the call center ********** 300 I was told money will reverse and go back to my acc . I had to go and puerchase tickets again for that day. Till today I have not recieved my money when I went to cine center at midlands mall they told me the same story It will reverse back to my account . I went again they told me I must call the contact center . I called the contact center numerous times there is no answer . The website is no user friendly . I used the form to submit my query but no response . </p>