Reversal of money debited!!!

<p>On Saturday (3/6/17) I attempted to book tickets via the cinecentre website, the payment was processed as I was asked for an OTP PIN, once this once inputted I received a notification indicating that there was a failure. The amount of R120 was debited from my FNB account and I did not receive the booking verification. Upon calling the call centre I was advised that the amount will be put back into my account.</p> <p>To date I have not received any confirmation of my emails neither have I been contacted by the finance department. This has to be the worst service I have ever experienced!!!!</p> <p> </p> <p> </p>