1 reviews | Active since Jan 2015
online booking just not working out !!!
i went online to book tickets for FAST 7. I completed the process of doing the online booking, received the sms to say my account has been debited for the booking. There has been no confirmation sms regarding my booking. I called the Cine Centre to query my problem to check if I could come in and show them the sms stating I have paid for the seats, the lady says that nothing reflected on her side and that they will reverse the transaction within 48 hours. I have planned my evening accordingly just to find out that I cannot watch the movie. This is absolutely unfair as i have paid irrespective of the confirmation not going through but the fact that i paid and now cannot watch it. there should be lenient enough to allow me to watch the movie.i am very upset and i would like feedback immediately
Good Day Hassina Alli
As per our conversation with you, your booking was not successful due to you having submitted incorrect information. You were assured that any funds that went off your account would be credited automatically within 48 hours however, we can confirm that in your case you received a credit almost immediately. Please refer to time-stamp of credit which follows (10 April 2015 01:45:01 PM )
Kind Regards
CineCentre Team
Good Day Hassina Alli
As per our conversation with you, your booking was not successful due to you having submitted incorrect information. You were assured that any funds that went off your account would be credited automatically within 48 hours however, we can confirm that in your case you received a credit almost immediately. Please refer to time-stamp of credit which follows (10 April 2015 01:45:01 PM )
Kind Regards
CineCentre Team