AC
Ashley C

1 reviews | Active since Jul 2011

04 Oct 2016, 22:34

Non existent Website, Non existent service either!

<p>On 30 August 2016, I emailed the Cinecenter address as listed on their website ********** and requested the times a specific movie was showing. I never received a response. On 2 October 2016, I emailed again, and asked when the new website is going to be live, as it has been a couple of months now since they stopped bothering to update their website. I have received no response. I have also called the call center, and asked them when they are going to be back online - they don't know. How the heck can you run a business when NOBODY ever bothers to respond to emails, and you have no website to provide current times and movies...I am shocked by the **** service, sorry, NO SERVICE, I have received from Cinecenter. I really hope Nu Metro or Ster Kinekor buy out your pathetic excuse of a company, so I can actually get some decent service for once!</p>

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Replies (1)
Cinecentre
Cinecentre's reply14 Oct 2016, 13:57
Official

Hi Ashley

We are constantly striving to keep up with the most updated and user friendly technology hence our website is undergoing a major upgrade and is currently offline. Regrettably, there has been some hiccups along the way which we are working around the clock on resolving. We hope to be online shortly and appreciate your patience in the interim. Please do not hesitate to contact our callcentre on ***if you require assistance with our movie schedule line-up . You can also find our schedules on Facebook, Twitter, Pinterest and all major newspapers. We apologise for any inconvenience caused .

Kind Regards

CineCentre Team