1 reviews | Active since Aug 2017
Bad expirience in the snacks serving station
My friend and I went yesterday to watch a movie at the liberty mall cinecentre. We got there and bought tickets, the service is generally bad in the ticket purchase section, the ladies attitude is forever horrible so the same thing happened yesterday as expected. However the snack service station takes the trophy. OMG!!!!!! So we ask this lady which we later learned her name is Nqobile about combos, she says with attitude, check the screen, we say because of the long line, can she just tell us prices of medium and large and her attitude worsened. So we moved to check and told her to please give us the R68 one and then she said, I am serving the coming people, MOVE. So we moved to the next counter and the lady served the people behind us. The same Nqobile came to the till point and took out the slip as we were paying with the card and threw it at us. Any way we took our things and walked away in total shock. We went to submit our tickets and that guy was very welcoming. We then asked what was the lady's name pointing at the lady, he then informed us that her name is Nqobile. He further asked if everything was ok, we told him we received the worse service in the history of bad services. He said that is very wrong and the manager must know about it in which we told him the service at the cinema is always bad so its time we took it to hello peter because there is no way we are the only ones that keep getting this service. We than thanked him and proceeded to watch a movie. This is not the first time we had gone to cinecentre and receive bad service. It just keeps getting worse. Maybe its because they know its the only cinema in pmb hence we have no choice but to tolerate the horrible service. We cant say it was because of the Tuesday's special because we have been to the place on ordinary days. This was just a cherry on top and it has to stop.
Good Day
Thank you for bringing this to our attention. Your matter has been addressed with Midlands Mangement Team. We apologise for any inconvenience.
Kind Regards
CineCentre Team
Good Day
Thank you for bringing this to our attention. Your matter has been addressed with Midlands Mangement Team. We apologise for any inconvenience.
Kind Regards
CineCentre Team
