A little bad publicity goes a long way

Tonight, 1 December 2015, my partner and I went to watch Spectre. The movie was impressive, however the three rude, disruptive, figity kids that were for reasons best known to an employee called Brian, were so annoying I had to call Brian to call the kids onto order. Now, initially some decent people were seated next to us. Then about 15 minutes into the movie Brian moved us from our allocated seats to fit in three very obnoxious children who were disruptive throughout. First of all, as a paying customer, I really don't know why I was moved from the seat I paid for. Secondly, I did not appreciate, Brian moving me so some ill-mannered poorly raised kids could ruin my leisure time. My opinion might be worth nothing, but I do know this. The customer is always right. And tonight I experience poor service delivery from an employee of Cinecentre at Midlands Mall. Since a little bad publicity goes a long way, if I were the manager I would look at improving my staff in this regard.