RS
Robin S

1 reviews | Active since Apr 2024

23 May 2025, 12:22

*********** company

What a pathetic company with pathetic service this will be my second time complaining about them with no resolve I have requested a refund on my travel insurance which was on the 8th of May the agent Carami Ziba she advised that the refund is being processed till today I haven't received the refund I emailed them once again yet still no assistance at this point I will refer them to the ombudsman as they are not helpful or even useful. I'll never ever recommend anyone use this insurance.

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Replies (1)
Chubb Insurance South Africa Limited
Chubb Insurance South Africa Limited's reply30 May 2025, 13:49
Official
Thank you for taking the time to leave us your feedback. Please be assured that we take your comments very seriously and I understand a member of our team has been in touch with you to address the situation.