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Shaun M

1 reviews | Active since Jun 2014

20 Jan 2026, 08:37

THANK YOU RICKYLE!!!

I cannot recommend Rickyle highly enough. After a complex accident where the third party was affected but difficult to deal with, Rickyle went above and beyond. They didn't just pass on forms; they actively fought on my behalf with my own insurers, Hollard(whom I DO NOT RECOMMEND), managing the correspondence, pushing back on unreasonable delays, and leveraging their industry expertise to get the third party sorted and resolved. The service from Rickyle at Choice Insurance Brokers was professional, proactive, and truly client-focused. I felt supported throughout the entire stressful process. If you want a broker who will fight for you, go to Rickyle.

A special shoutout also goes to Rickyles manager Marcel, for backing and supporting Rickyle to fight Hollard to do the right thing.

To Choice Insurance Brokers I would strongly suggest getting Rickyle into a head of training or management role.

Rickyle is a real asset to your company.

Thank You Rickyle from Me and My Family!

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Replies (1)
Choice Insurance Brokers
Choice Insurance Brokers's reply21 Jan 2026, 08:10
Official
Thank you for your kind and detailed feedback. We’re incredibly proud of Rickyle for going above and beyond to support you during a challenging time and for delivering the proactive, client-focused service we strive for at Choice Insurance Brokers. We also appreciate the mention of Marcel’s support and leadership. Thank you for trusting us and for your strong recommendation — it truly means a lot to us.