NR
Nthabi R
1 reviews | Active since Feb 2025
26 Feb 2025, 05:29
Cell phone claim
Their Broker whom I will refrain from naming gave a really bad service. I had to make constant follow ups with her.Nico really came through for me I was tempted to cancel my subscription with this insurance
Helpful (0)
Replies (1)0
Replies (1)
Choice Insurance Brokers's replyOfficial
26 Feb 2025, 11:33Dear Nthabi
Thank you for reaching out and sharing your experience with us. We sincerely apologise for any inconvenience caused and appreciate your patience throughout the process.
Providing excellent service is our priority, and we regret that we fell short in this instance.
Thank you for reaching out and sharing your experience with us. We sincerely apologise for any inconvenience caused and appreciate your patience throughout the process.
Providing excellent service is our priority, and we regret that we fell short in this instance.
We're truly grateful that Nico was able to assist you and turn things around.
Your feedback is invaluable, and we will address the concerns raised to ensure a better experience moving forward.
Your feedback is invaluable, and we will address the concerns raised to ensure a better experience moving forward.
Please don’t hesitate to reach out if there’s anything else we can assist you with.
We appreciate your trust in Choice Insurance Brokers and look forward to continuing to serve you.
We appreciate your trust in Choice Insurance Brokers and look forward to continuing to serve you.
Best regards,
Choice Insurance Brokers
Choice Insurance Brokers
Choice Insurance Brokers's reply26 Feb 2025, 11:33
Official
Dear Nthabi
Thank you for reaching out and sharing your experience with us. We sincerely apologise for any inconvenience caused and appreciate your patience throughout the process.
Providing excellent service is our priority, and we regret that we fell short in this instance.
Thank you for reaching out and sharing your experience with us. We sincerely apologise for any inconvenience caused and appreciate your patience throughout the process.
Providing excellent service is our priority, and we regret that we fell short in this instance.
We're truly grateful that Nico was able to assist you and turn things around.
Your feedback is invaluable, and we will address the concerns raised to ensure a better experience moving forward.
Your feedback is invaluable, and we will address the concerns raised to ensure a better experience moving forward.
Please don’t hesitate to reach out if there’s anything else we can assist you with.
We appreciate your trust in Choice Insurance Brokers and look forward to continuing to serve you.
We appreciate your trust in Choice Insurance Brokers and look forward to continuing to serve you.
Best regards,
Choice Insurance Brokers
Choice Insurance Brokers