HL
Hadiyo L
1 reviews | Active since Apr 2024
14 Aug 2025, 12:50
AVOID CHERY SANDTON
AVOID Chery Sandton at all costs! This dealership has a blatant disregard for people's time. I had the misfortune of dealing with Irshad, their inept buyer, who seems to think his time is more valuable than everyone else's.
I wasted an entire workday driving from Randburg to Chery Sandton because Irshad ignored my calls and refused to provide the assistance he was supposed to. When I finally arrived, I was met with a dismissive attitude and a complete lack of accountability.
Irshad's unprofessionalism is a reflection of the dealership's overall disdain for customers' time. If you value your sanity and your time, stay far, far away from Chery Sandton and Irshad's atrocious service.
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Chery Sandton's replyOfficial
15 Aug 2025, 14:07Miss Hadiyo,
Thank you for taking the time to leave this feedback. We are very sorry to hear that your experience with our dealership did not meet your expectations. We take every customer's feedback seriously, and it is clear from your review that we fell short in providing the level of service we are known for.
The behaviour you describe is not at all reflective of the high standards we hold our team to. We sincerely apologize for the frustration and poor experience this has caused. We would like the opportunity to understand the details of the situation further and work toward a resolution. Please contact us directly at your earliest convenience so that we can address this personally as our calls to you have gone unanswered.
We hope to have the chance to make this right and restore your trust in our dealership.
Sincerely,
Chery Sandton
Thank you for taking the time to leave this feedback. We are very sorry to hear that your experience with our dealership did not meet your expectations. We take every customer's feedback seriously, and it is clear from your review that we fell short in providing the level of service we are known for.
The behaviour you describe is not at all reflective of the high standards we hold our team to. We sincerely apologize for the frustration and poor experience this has caused. We would like the opportunity to understand the details of the situation further and work toward a resolution. Please contact us directly at your earliest convenience so that we can address this personally as our calls to you have gone unanswered.
We hope to have the chance to make this right and restore your trust in our dealership.
Sincerely,
Chery Sandton
Best regards,
Chery Sandton's reply15 Aug 2025, 14:07
Official
Miss Hadiyo,
Thank you for taking the time to leave this feedback. We are very sorry to hear that your experience with our dealership did not meet your expectations. We take every customer's feedback seriously, and it is clear from your review that we fell short in providing the level of service we are known for.
The behaviour you describe is not at all reflective of the high standards we hold our team to. We sincerely apologize for the frustration and poor experience this has caused. We would like the opportunity to understand the details of the situation further and work toward a resolution. Please contact us directly at your earliest convenience so that we can address this personally as our calls to you have gone unanswered.
We hope to have the chance to make this right and restore your trust in our dealership.
Sincerely,
Chery Sandton
Thank you for taking the time to leave this feedback. We are very sorry to hear that your experience with our dealership did not meet your expectations. We take every customer's feedback seriously, and it is clear from your review that we fell short in providing the level of service we are known for.
The behaviour you describe is not at all reflective of the high standards we hold our team to. We sincerely apologize for the frustration and poor experience this has caused. We would like the opportunity to understand the details of the situation further and work toward a resolution. Please contact us directly at your earliest convenience so that we can address this personally as our calls to you have gone unanswered.
We hope to have the chance to make this right and restore your trust in our dealership.
Sincerely,
Chery Sandton
Best regards,