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clint M

1 reviews | Active since Jul 2015

13 Jul 2015, 09:39

worste service Ever!!

I lost the key to my chery tigo. Insurance required that it go to no one other than chery or a supporting dealer. The car was taken to the chery,tata, Imperial uniservise group. I allow four days to pass having thought that this should be enough time surely to replace a key, after all they had very speedily given a quotation and we had submitted to the insurance Co. The first come back was an explanation that the new key was ordered in three parts, the key,the transponder and the codes for the transmitter box inside the car.<br> Two weeks pass and they finally got all the pieces but we're supp**** (from chery SA) the wrong codes, had entered them and now blocked the transmitter box. We were now quoted on a new transmitter box!!! It's been a further month afterwards and one excuse after another has found its way to my ears. No apology, they have not even offered a courtesy vehicle. <br> I am henceforth moving forward with a judgement. This is without a doubt the worste customer care I have ever received.

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