1 reviews | Active since Nov 2016

09 Nov 2016, 21:19

Worse service ever!!!!

<p>Want to get yourself a Chery. Best advise Ssttaayyy awwaayy. Please guys don't ever buy yourself a Chery, worst problem you will ever have. Poor customer service, bad after sales service and they simply just don't give a damn. We have a 2015 Chery j3 and the first problem we had with the car was the indicator that was faulty, the second problem was a sound in the gearbox plus the cars volume adjust automatically for no reason and when taking the vehicles to the dealer's they are also useless because they cannot sort out the problems. Our vehicle is currently in for repairs and it's been 3 weeks that we are without a car because the part is on back order which will only arrive on 29/11/2016, which means that we will only get our car in December. The saddest part is they don't provide courtesy vehicles so we are in a struggle and after numerous emails to them they simply don't make any effort to help us out showing that they don't worry about you and don't think the dealer must provide you with a vehicle because they will also have excuses that they don't have any vehicles available. Chery simply don't worry that you driving around with their brand so how can they expect future growth in South Africa, so my prediction same as for other brands that are slowly fading away same will go for them if they don't make sure that their clients are happy. See my previous post on this very page of them and they didnt even bother to respond on that post, I have also send numerous inbox messages and the administrator said that someone will contact me and a week later we still waiting. # 1starrating # superupset<br /># aggrevated .</p>

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