FF
Fredelene F

1 reviews | Active since Jul 2017

06 Jul 2017, 15:49

Worse after and customer service EVER

<p>I have a Chery J3 (2015) and have been experiencing problems with the vechile since October 2016. The longest time I had the vehicle for this year was for one week and the vehcile broke yet again. The head techninican came to inspect the vechile and gave a letter to say that everything was working perfectly and I told him I can still hear the noice that was in the gearbox and 3 days after collection the 1st and 2nd gear did not select and this is just to mention one problem. </p> <p> </p> <p>I am waiting for a ETA for more than 2 weeks from Chery SA and I was told that they will give me a courtesy vehicle after the warranty claim got approved and after approval till this day Ororiseng Moloisane and Jannine Talbot the manager kept on making empty promises and now they are saying there is no vehicles available and in the meantime I am paying for a vehicle thats with the dealership and have to make use of public transport. </p> <p> </p> <p>I see there is alot of unhappy customers on the page and was wondering if we can group up and take Chery SA to the news pappers. I have tried to contact Chery International numerous times without any luck. </p>

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