WARRANTY CLAIM - YOU ARE NOT HONORABLE

I have Chery Tiggo which I bought in Randburg in Feb 2017, that your dealer consequently inherited in the Chery departure from SA.

I have maintained all services (early in fact). The car has been a continuous problem starting with catholic convertor, screeching breaks, lack of power, deadspot in 3rd gear and slipping out of gears from time to time. All the above from the day I got the car. In fact all has been constantly mentioned at the services but the continual response has been that is how new cars are (from the constant ****ing smell to the breaks that grate through your entire being).

The latest issue is that the clutch has malfunctioned after only 38000 km with no warning. There was no burning smell at all. Looking at the photos taken by Mark Fourie at Renault there is a clearly a piece missing on the clutch plate. Giving all the issues with this car from day one this is clearly a manufacturers issue and rather than deal with warranty issue they are miss communicating issues. To testament to my driving ability (which Mark Fourie alluded to), I have successfully driven a chev aveo for 13 years sold a month ago with a mileage 177000 and never replaced a clutch.

I know that Renault inherited the Chery franchise but they took it on so do a proper job.

I will be posting all the job cards and all the correspondence and conversations from my mobile online.

I am completely gatvol with the lack of service displayed by both Renault and Chery SA. Also copied in this is Chery International. There needs to be some accountability.

Chery happily too my money and when it comes to shove have proven dishonorable in every way that counts.