Very poor customer service from Chery Hatfield

I bought a brand new Tiggo 4 Pro in March 2022 at Chery Hatfield Pretoria. In July same year, the car was already having fault with the lights. Took the car in several times, only for the fault to resurface again. This year the car started developing more issues. I bought a car because its convenient for me. I work shifts. Recently when the car was towed to the dealership, I explained to them about my work schedule and asked that they provide alternative transport for me while the car is in the workshop. Their response was they don't have a courtesy car available and offered no solution to my problem. Even the tow truck was not able to take me to work, so I missed work that day. Currently my car is in their workshop again, has been there for 7 days, they still do not have a courtesy vehicle for me to use. I missed work again for 2 days, which is 3 days in counting. I don't even have leave days. My only option now is to use Bolt services, which cost an arm and a leg. Its not safe for me to use public transport, which I've explained to them countless times.