1 reviews | Active since Jul 2015
Shocking Service From Chery Midrand!
I have received the worst aftersales service from Chery Midrand, it leaves me extremely doubtful if I'm ever going to get any service going foward. They draw you in with their fantastic marketing and offer you a great product with service and warranties that are unlike any other brand. With the economy that us South Africans find ourselves in we quickly fall prey to these tactics, however once you sign that deal and take delivery they don't care about you at all. A very simple thing like a vehicle registration & number plate has taken over 2 months and to eventually be told that it's not their job. Bare in mind that it's one of their mandatory charges which they also add onto the term of your contract which includes interest. I now have to get this issue resolved myself at my own cost because they continue to play the blame game amongst their sales staff admin staff and service providers. I can just imagine what a nightmare it would be if something major has to go wrong with the vehicle itself!
