service dept wouldn't assist now I have a problem

I took my Chery Tiggio in for a 60000km service at the Randburg banch, and while it was there I asked that they please look at window mechanism on the drivers side as it wasn't working 100%.<br> They refused to do look at it or even into the matter.<br> Now the window mechanism has broken, the warranty on the car has as expired and I am stuck driving around with a window that is half open. <br> I strongly feel that it should have been fixed when I had bought my car in for the service.<br> I would really like to know how we are going to solve this problem as I feel that the onus lies on the servicing department to have checked all the points raised at the time of bringing my car in for a service.