WD
Walter D

1 reviews | Active since Jun 2010

12 Aug 2016, 10:57

POOR SUPPORT

<p>I TOOK MY CHERY TIGGO FOR REPAIRS AT CHERY MIDRAND. </p> <p>THE PROBLEM WITH THE CAR WAS CENTRAL LOCKING AND IGNITION FAULT.</p> <p>FIVE (5) WEEKS HAS PASSED AND THE CAR IS NOT FIXED YET.</p> <p>EVERY TIME I MAKE ENQUIRIES, THE SAME STORY CHERY SA MUST HAVE A LOOK AT THE PROBLEM.</p> <p>CHERY MIDRAND DID NOT EVEN GIVE ME A REPLACEMENT CAR TO GET BY DURING THE REPAIR TIME.</p> <p>FIVE WEEKS IS A LONG TIME TO BE WITHOUT TRANSPORT.</p> <p>I PAID FOR THAT CAR, IT IS STILL UNDER GAURENTEE. </p> <p>FIVE WEEKS I AM WITHOUT TRANSPORT WHICH I PAID FOR. AT LEAST THEY CAN SUPPLY ME WITH TRANSPORT.</p>

0
Replies (1)
Chery SA
Chery SA's reply12 Aug 2016, 11:29
Official

Dear Walter

Please be advised that Customer Care has received your complaint and will be in touch with you= shortly to resolve the problem on your vehicle.

In future please feel free to contact us directly at ********** or at Kind Regards

Chery Customer Care