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Nervin N

1 reviews | Active since Aug 2020

16 Sept 2024, 14:16

POOR AND INCONSISTENT SERVICES FROM CHERY SA

On the 11th September I took my OMODA in for service at Chery Centurion, on the 14th my cluster went completely blank. I then took my vehicle in this morning and was advised that it would take a couple of hours part dependent. Received a call and was told that the vehicle would have to stay over night. When I asked for a courtesy vehicle I was told there were not any but saw at least two upon my visit this morning. I’ve seen Chery Centurion throw their cars around for content creators but for a paying customers just we don’t have is good enough which is unacceptable. Staff are not friendly if I could I would make use of a different dealer but they are the closest unfortunately. Nobody even greets you when you enter, you have to find your own way around.

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Replies (1)
Chery SA
Chery SA's reply16 Sept 2024, 15:40
Official
 Dear Customer we take note of your comment.  Please note that our Customer Care team will reach out to you on the supp**** contact info to assist with the issue at hand.