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Arishna I

1 reviews | Active since Nov 2014

01 Aug 2024, 20:47

Pathetic Service - Chery PMB

The customer service at Chery Pietermaritzburg is absolutely pathetic! There is a lady there by the name of Felisa that has absolutely no way of dealing professionally with customers.

My family purchased a Tiggo 4 last year November and has had endless issues with the vehicle!

For this being a brand new vehicle, this is unacceptable and what's worse it seems like no one knows what they are doing, from the dealer principal to the service department!

0
Replies (1)
Chery SA
Chery SA's reply02 Aug 2024, 10:04
Official
Dear Customer we take note of your comment.  Please note that our Customer Care team will reach out to you on the supp**** contact info to assist with the issue at hand.