1 reviews | Active since Nov 2011
No service done on my car yet they took the money and putting my life in danger
This review is for Chery Westrand in Roodepoort Little Falls, My car was booked for a 90000 km service with them in May 2023, when it got there they found a problem with a sump which they fixed by rethreading, then on the 17th May they called me to collect the car, fast forward in September the car started to mulfunction starting with me realizing that there is shortage of oil, because I trusted Chery the brand I did not think I needed to have suspicions, Fast forward the car was no longer performing, it was losing power on the road sometimes it would just speed off like there is air pushing it the started revving as if it is a diesel truck then on Sunday 5 November 2023 it jerked did not want to move swiftly now when i stared it and let it idle it sounded like a strangled person about to dye, I took it for check up wowww to my suprise the spark plugs were burnt in front and had rust all around them, the oil filter had particles of the wires inside it, I am certain when they were doing rethreads these got in the filter, The fuel filterwas blocked meanig there was no outflow to the engine remember this was the filter for the 75000 m which was not changed at 90000km , I took all the pictures of my finding and sent too the dealership, As I may have it as a woman they sent me an invoice saying that MVIA approved the service Duh that I know since I an the one who asked them to authorise the service now I need the inventory list of parts they used for my 90000km I want to prove to them that they did not do the service they were paid for to do. I now want women out there to be very careful do not trust these dealership your life is in danger with them. Luckily because I do not just drive a car, I am very much attentive to my car performance. I need Chery to step up because I am not gambling with my life here. This is just a beginning I am still going to Ombuds with this matter. I have more than proof that this service was not done on my car.
