No Customer Service

I booked my Chery vehicle into Kelston Chery Port Elizabeth on the 30th January 2025 for a rust spot on the bonnet area. It was taken by the service centre to get a quote from a body shop. After many follow ups from my side, I was advised on the 17th March 2025 about a mishap with quotes from the body shop. I had to return my vehicle again on the 10th April 2025 for further quotes to be done on the rust spot on the bonnet area. Adding to this I advised the service centre of a new rust spot on the roof as well as the sun visor on the passenger side coming loose, I was advised that they will also get a quote for the new rust spot and replace the sun visor. After many follow ups on my side again, I was only advised on the 13th May 2025 that Chery are waiting for the report from the body shop. After many follow ups on my side again, I was only advised on the 04 June 2025 that Chery are still waiting for the report from the body shop. It is now the 27th June 2025 and I have heard no feedback. I am very disappointed