NO AFTER SALES SERVICE

My car went in for warranty repairs on the 5th of January 2018. My vehicle was with Imperial Select Germiston for 72 days after I got my vehicle back. As the parts were on back order etc. Got my vehicle back on the 23rd of March 2018. On the 10th of May the car's radiator burts. It was towed to Imperial Select Germiston on the 11th of May. I was told that the radiator is on back order for 3 weeks. After contacting JP today I was told that no ETA is available for the radiator. My frustration is that I am without a courtesy / loan vehicle and cannot get to work etc. Now with no ETA my car is probably going to be in the workshop for another 72 days as per previous repairs. I just feel that this is totally unacceptable that no loan cars are available for me. Furthermore upon purchasing of my vehicle in 2014 I was told that parts are readily available. This is so not the case. I need a reply from Chery SA on when I can collect a loan car.