1 reviews | Active since Mar 2021
New Cherry Tiggo 4 taking months to fix due to manufacturing fault
I wanted to buy a brand new car so that I would have less car trouble. My Tiggo 4 is not even 9months old as is already in a workshop for over a month. The service manager who keeps me updated tells me they don't know what the problem is but sends my oil to chery sa for tests to be done, theres apparently a manufacturer issue with the gearbox that they have to do more tests with. Now I'm supposed to get the car back knowing it hasn't even done 10000km yet but had to undergo over a month's worth of fixing. Is it still a new car then? I am highly disappointed and do not trust the brand anymore. If I can't get refunded for this, I will do as much as I can to take this as far as possible. If anyone can advise me legal ways to get this to the press or referred to an Ombudsman, I will highly appreciate it. All I asked for was a fair resolution.
