LEAVE SA....CHERY SA

My vehicle requires body parts and has been sitting at the repair center for over 1 month. According to the repair center, the parts are awaiting offloading at the Durban port. Please can someone assist with more information then the parts are sitting in a port ****ms away? WHAT IS THE POINT OF SELLING A VEHICLE IN SOUTH AFRICA IF YOU CAN REPAIR THIS VEHICLE PROMPTLY? THIS IS MY SECOND COMPLAINT. WHAT IS THE POINT OF HAVING THIS OPTION ON YOUR WEBSITE WHEN ONE BOTHERS TO COME BACK TO YOU....THIS IS JUST AS USELESS AS HAVING A CAR THAT YOU CANNOT DRIVE.