**Extremely disappointed and disgusted with the service from Chery Cape Gate\!**

Extremely disappointed and disgusted with the service from Chery Cape Gate!

On Monday, 21 September, I requested a quote for my vehicle's warranty. Today, 9 October, and I am still waiting for feedback. Despite taking my car to the dealership on 29 September, I have received absolutely no update or quotation.

How is it acceptable for a customer to be left waiting for weeks with no communication whatsoever? I have made the effort to contact the dealership and bring my vehicle in, yet I have been met with nothing but silence.

This is shocking customer service and completely unacceptable. As a customer, I expect basic communication, professionalism and follow-through — not to be ignored.

Chery Cape Gate, you have seriously disappointed me. This experience has left me questioning the level of service and support customers can expect from your dealership. I sincerely hope management takes this complaint seriously and addresses it, because this is not how customers should be treated.