Engine malfunction on a New Chery Tiggo 8 Pro

I purchased a new Chery Tiggo 8 Pro on the 13th May, 2022 from Chery Johannesburg South.

The vehicle that I bought was not reliable at all and was not performing as expected. In less than a month of having the car, different warning signs appeared everyday.The main issue with the vehicle was that it gave a engine malfunction warning, and due to this issue the petrol consumption was very high.

I’ve expressed my unhappiness with the Chery dealer, Carl and they advised me that I should bring the car to them for an evaluation and give them the opportunity to rectify the issue. He also informed me that if the issue recurred they would consider replacing the car as I demanded. Now they are denying that they’ve said that, but I have it on an email.

3 days after receiving the car from the repairs, the same engine malfunction warning sign reappeared. Chery SA and Carl then told me to bring the car in again for inspection. Two days after taking the car in for repairs at Chery Johannesburg South for the SECOND TIME. I received an email from the dealership that they’ve rectified the issue (problem with the EVAP) and that it will not reoccur again, however, that is what they told me the first time I took the car in for repairs.

I have followed all the necessary channels as they advised me to, however, I am not satisfied with the fact that I had to repair a brand new car twice within a short space of one month and the dealer admited that the fault came from the factory, as it is a new car.