1 reviews | Active since Feb 2010
CUSTOMER SERVICE IS NON EXISTING
THIS CHERY DEALERSHIP IS THE WORST DEALER THAT I HAVE EVER DEALT WITH IN MY LIFE, THE AFTER SERVICE SALE IS EXTREMELY BAD, THE DEALER PRINCIPLE MAKE EMPTY PROMISES AND YOU CONSTANTLY HAVE TO DO FOLLOW UPS WITH THEM, CHERY SA IS JUST AS BAD WHEN IT COMES TO CUSTOMER COMPLAINTS, I HAVE WRITTEN COMPLAINT TO CHERY SA THEY HAVE NEVER RESPONDED. CHERY CUSTOMER CARE IS JUST AS BAD AND PEOPLE HAVING BAD ATTITUDE TOWARDS CHERY CUSTOMERS, ALL I WANT TO SAY IF YOU BLACK STAY AWAY FROM CHERY RANDBURG, THEY DONT RESPOND TO QUERIES AND THEY TAKE THEY OWN TIME TO RESOLVE YOUR MATTERS. THIS THE WORST DEALERSHIP I HAVE EVER DEALT WITH, RIGHT IAM REALLY THINKING OF SELLING MY CAR AS SOON AS I GET IT BACK FROM CHERY RANDBURG I WANT NOTHING TO WITH THIS BRAND BECUASE OF THE PEOPLE WORKING AT CHERY FROM CHERY CUSTOMER CARE , CHERY SA AND CHERY RANDBURG, THE LEVEL OF SERVICE YOU RECIEVED IS BASED ON YOUR SKIN COLOUR, BUT OUR MONEY IS THE SAME. CHERY CARS ARE NICE CARS BUT I WILL RATHER SELL MY CAR SO I SHOULD NEVER HAVE TO DEAL WITH PEOPLE LIKE THIS, I WILL RATHER GO BACK TO VW, AND GET MY FAMILY GOLF SV. THIS SERVICE AT AT CHERY RANDBURG IS APPALLING TOWARDS BACK PEOPLE. EVEN THE DP DON'T RESPOND.
