1 reviews | Active since May 2021
CMH BRYANSTON VOLVO VERY BAD AND NOT GOOD SO DONT GO THE TO DO ANY DEAL WITH THEM BUT THE CHERY I MUST SAY IS WHAT IS IT IS JUST I GOT THE BAD CAR BUT ITS WHAT THEY CLAIM TO BE AND I STILL LOVE IT
Just to inform south Africa to not get excited when every time there's new car on the market and is well marketed but behind close doors there's scandals and people like us we don't have the platform to protect ourselves or report the matter and be heard
On the 27th of June 2023 I bought chery tiggo 7 pro brand new car from the dealer CMH bryanston Volvo and I was assisted my their sales person Rorisang Then 2 days later when I was traveling with my family to mpumalanga for a holiday to celebrate our new tiggo 7 pro we notice that there's sound very irritating sound when you drive about 120 to 160km and that the steering wheel is pulling the left side but we couldn't stop our trip because everything was paid for and we don't expect the soo over rated car to give us problems because it's a brand new car .then again on day 6 coming back from our holiday resort same thing happened then immediately we called chery bryanston where we bought the car and reported the matter then they told us to bring it for checking and see if they can repair then we took the car to them then their mechanic said it's steering calibration so they calibrated the car and the car will not do it again
Then later after a month I had to bring in the car for 5000km service which I did but by then we had a problem with the car and we told ourselves that since the car is going for service they will spott the problem and fix it , but to my surprise they didn't, then after 2 days the car was from service from 5000km we called them again and questioned them to say how come a soo brand new car is giving us problems and we don't have peace with the car then Patricia spoke to Mr and I explain my problem with the car that the car is leaking oil then Patricia the manager of Rorisang said to me she will book the car for service which she didn't do so Monday we decided to go to the dealership to confront then and tell them with their bad service and how they are so unprofessional and how we are disappointed by the car because that's not what we expected from a new car that in withing the space of a month a so brand new car is having problems like steering calibration and oil leaking then we told them we don't want the car they must take back the car and give us what they claim to say the car is best known of then the dealership manager Johan fought with us and refused to take the car and said we must just book the car for service and we asked them that how come a brand new car already is giving us problems with 5000kl what guarantee do we have that the car will carry us for the next coming years so we were all angry and emotions were high because both the manager and the dealership they are giving us attitude and they are refusing to take responsibility so we left the car then they said they will call us which they didn't do then around 4 we called them and still they say one of the mechanic will call which no one called then around 5 we called them to find out what did the get they told us that theyfound the problem the car is leaking oil but they fixed it and they are keeping the car for the night to monitor it but we didn't have the urge to fight their bad service so we decided to give in and let them do what they want to do because already we were treated unfairly by the top boss and they showed us that we are nothing their protected by the paper to say from day one of the car if it's giving you problems warranty will fix it but my question is how come we experience this bad service and especially with the car we loved soo much and the way their are rating themselves is ****s this people are ***** and ****mers what they are selling is not true and to think that my husband warned me about Chinese cars but I dint listen because I listened to the adverti*****t on the radios to say chery is a best suv voted car of the year and it's trusted for the good performance and family car but that's not true firstly the dealership cmh bryanston they are ****** and ones the deal is sealed they hide behind papers and they will not listen to you especially in a case where you just a black women those white people they will give you attitude and they will make you feel them so that's the experience I got from chery cmh bryanston Volvo so before south Africans get excited please help me with other methods of publishing this story so that I can warn people
