Chery’s False Promises and Zero Support

I bought a brand new Chery from Chery Midrand about a month ago, expecting a quality vehicle with all promised features, including front collision sensors. Since day one, these sensors have not worked, and after countless attempts to get this fixed, I’ve faced nothing but blatant excuses and zero accountability. Chery Midrand escalated my complaint to Chery SA, but Chery SA refuses to resolve it, brushing it off as a “design feature,” which is absurd.

Dealing with their so-called customer support is a nightmare – reaching anyone who can actually help is nearly impossible. Save yourself the frustration and avoid buying a Chery at all costs. If you run into issues, you’ll be left with an expensive problem and no help from the brand. Chery’s disregard for customer satisfaction and product quality should be a red flag for anyone considering this brand.