1 reviews | Active since Nov 2014
Chery SA horrible service
My family purchased a Tiggo 4 Pro from the branch in Pietermaritzburg on 25th October 2023 and have been having endless issues with the car and the dealership. Since purchasing the car, the vehicle has been more at the dealership with endless issues than them actually using it. My family recently came up to Johannesburg with the car and took it to Chery Pietermaritzburg to check that all was in order before making the trip where they were told that everything was fine. On their return trip, the car started making a strange sound so they stopped at the Pietermaritzburg dealership before going home. They were told that the sound was because of the rubbers on the door (which had just been replaced not too long ago). Then the dealership called my family a day later to say that the brakes are now a problem and they need to change the brake pads which would cost R7200. Then the very next day they said the brakes needed to now be skimmed on a brand new car that is hardly used with it being at the dealership so much! When you try contacting the dealership or Chery SA, you get absolutely no feedback! PATHETIC!
