Chery SA

Good day. I have lost all my respect and confidence in Chery SA. I bought a brand new Chery Tiggo Pro 4 CVT Elite at end of December 2023. In the beginning of July the car started with ACC brake failed on 4500km. I have taken the car in for it service on 4800 km as requested and told Brits Chery that I left me stranded in the middle of the road in town because of the back wheels that is lock and the handbrake did not want to release. I got my car back and was told it is fixed. On 5700 km the 10th of Aug they came and towing my car to Krugersdorp Chery. It did not want to move, the brakes did not want to release again. I was visiting my daughter that time in Krugersdorp. On the 13th they phoned and said my car is fix. On the 19th of Aug my car again did not want to move. So the next day they came to collect my car and the guy that sold my car to me got in the car and experience what it was doing. I am a widower and I pay every month R7300 for a brand new car to give myself peace of mind. What if this happen will I am driving like the first time when it happend. Chery SA head office poned me on the 22nd after I have laying a complaind on their website. The lady said that they will open a case and keep me informed. I don't want that car back. It has 6000km on the clock and 3 times it left me stranded. It is a week later and I have not heard from head office again. The branch phoned me on Friday the 23th last to tell me they are still working on my kar. I want peace of mind with a new out of the box car. Factory fault? Then they can keep that car. I am single women driving the car what if I got stranded in the morning to go to work. How am I going to explain to my boss why I am going to be late. The discomfort is not even vision in my eye.