JB
Joelene B

1 reviews | Active since Aug 2014

11 Feb 2015, 11:33

Chery QQ3 Defected Item

My Chery QQ3 was purchased on the 31st July 2014, and within the last 6 months, I have occurred numerous problems with this car, everything which CHERY SA has the mindset that a vehicle is covered under warranty so the inconvenience of not being mobile is ok even though I purchased a brand new car out of the box. THIS IS REALLY UNACCEPTABLE!!!!! Take your car out of the market if it is going to be sold to clients with defects and you think that this is correct. I have had my side shaft seal replaced twice, 1 and a half weeks apart due to Chery Randburg being ***********, and not providing me with paperwork for repairs conducted on second repair. *****!!!!! Then now my vehicle again is in for repairs for a faulty fuel pump apparently. How does a fuel pump become faulty if a vehicle is 6 months old??? Don't make your problems a customers problem because you are to *********** to sell: reliable, strong, vehicles. Instead you expect a customer to pay for something that is more in your workshops being repaired instead of in their possession, even though its new. Please go on training to acquire the skill of customer service.

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