Chery Menlyn

Very disappointed with the service received from Chery Menlyn and the lack of support from Chery South Africa customer care.

I have tried multiple times to contact customer care, but nobody answers the phone or provides any assistance. It is extremely frustrating to be ignored when you need help.

The service from Chery Menlyn has also been very poor, with little communication and no proper customer support throughout the process. To make matters worse, they refuse to provide me with a courtesy car while my vehicle issues are still unresolved, which has caused major inconvenience for me.

This level of service is unacceptable, especially from a brand that claims to value its customers. I expected much better after-sales support and communication.

I hope Chery South Africa addresses these issues urgently and improves both their customer service and dealership support.