chery kuils river bad service

Booked service for 30/4/2026 45 000 km service 30/04 Requested : window rubber to be changed due the wind noise had since I got the car car service Issues : No oil out of stock -did not inform me beforehand Did not want to stamp my book as they said they needed me to return for oil change They wanted me to sign that the service was complete Km on page was 17 000 km mine had 25000km-asked them to rectify made a note on page Windows was adjusted for noise was told to let them know if it persists the noise slightly improved but still was very loud ,I messaged via WhatsApp to inform them that I will need to have the rubbers changed as they needed to do a claims process when I returned for oil change The timeframe should have been a week do call me to return 04/05 Sent message to inform them so that they can do the claim for rubbers 20/05 No callback ,I messaged them to ask them when I return my car They called me back and said someone will contact me -no one called 21/05 Messaged again said that the person who was supposed to call back was not in apparently they said they called prior and no one answered I assumed they forgot and it sounded like they got the oil days before as the 2 ladies said contrasting ,the one said they contacted me in the previous week and the other said the oil arrived the previous day (20/05) 22/05 Took car in for service -then they informed me that they need to test the car and then I need to bring my car again (this was not told me on the 30/04 why didn’t they test the car when they had it ) After a long argument about bad service, I told them to do the claim and let me know when I needed to bring my car in again They informed me they will let me know when the parts arrive 05/06 Messaged again hey said they will transfer the query to the relevant person, and no one called Ie had to call in all the time to have my car serviced they know they suppose to have called me back, but no one does ,this is bad service This is the 3rd time I will have to take car in ;I had to call them back twice now as they do not contact me when they suppose to. They threaten to not stamp my book, so I have to bring the car back but yet they want me to sign the service was done and change the Km on the service page .They do tyre rotation but not balancing I have to go someplace else ,where the car guide specifically stats I have to do the work at a chery dealer?? now i have to take my car to another place ??