RM
RUBASHNI M

1 reviews | Active since Jan 2016

06 Feb 2024, 14:55

CHERY DURBAN CENTRAL VERY POOR AFTER SALE SERVICE ...MY CHERY TIGGO 7 2023 ALREADY HAS A RUSTING PART THE DEALERSHIP FAILS TO ASSIST

I BOUGHT A CHERY TIGGO 7 IN APRIL 2023 FROM CHERY DURBAN CENTRAL IN UMGENI ROAD . 2024 JANUARY I NOTICED BEHIND MY FRONT TIRES A PART IS STARTING TO RUST BADLY , NOW THIS VEHICLE IS NOT EVEN A YEAR OLD AND WAS BOUGHT CASH FROM THIS DEALERSHIP. KNOWING ITS A BRAND NEW VEHICLE I VISITED THE DEALERSHIP TO INFORM THEM ABOUT THIS ISSUE , THE SERVICE MANAGER VIEWED IT AND WASNT SURE SO HE TOLD ME HE WILL TAKE PICTURES AND SEND IT TO THEY HEAD OFFICE TO CHECK , 1 WEEK LATER I RECEIVED NO REPLY SO I CALLED AGAIN AND HE TELLS ME THAT ITS A WEAR AND TEAR ON THE VEHICLE HOW CAN A BRAND NEW VEHICLE PICK UP RUST SO FAST , HE SAYS THEY AS A DEALERSHIP CANT DO ANYTHING AND THEY DIDNT EVEN TRY TO HELP. HE TELLS ME THAT THE VEHICLES ARE MADE LIKE THAT SO BASICALLY TELLING ME ITS CHEAPLY MADE KNOWING I PAID CLOSE TO HALF A MILLION CASH FOR IT.

THIS DEALERSHIP CHERY DURBAN CENTRAL HAS THE WORST AFTER SERVICE CARE ONCE THE SALE IS DONE YOU CAN FORGET ABOUT GETTING ANY HELP FROM THEM.

0
Replies (0)