Chery Cares has disgusting service!

11 March 2024 iIbought a brand new Chery Omoda C5 on the 14th of March took a drive to Cape Town and the car literally died it switched off in the middle of the road while we were travelling with a 5 month old baby and it refused to start till they towed us to Chery Kuils River in Cape Town when we got there they did not have a courtesy car for us we were told to rent a car they will reimburse the costs, they did not even refund full amount 2 weeks later. I told the dealership Chery Jhb South to replace the vehicle as i have lost trust in the car, they refused a month later they insisted i come collect the vehicle it is perfectly fine it has been tested i eventually picked up the vehicle on the 17th of April 2024. On the 20th of April 2024 me and my family took the car to the Lion Park in Muldersdrift the car had the exact same issue, on our way back it got stuck i called my insurance to at least move the vehicle to a place of safety as it got stuck in the middle of the road at 8pm. The Tow Truck arrived but could not tow the vehicle because they could not put the vehicle on Neutral in order to move the tyres. Insurance had to call another tow truck which had Dollys but they did not cover the Dollys i had to pay R700 on the spot and now the dealership has not refunded my money. i highly regret purchasing a car from that dealership, I actually regret buying a chinesse vehicle i should have just stuck to German cars. The attitude of the Manager Roger Machado was completely disgusting he told me to go do my home work as i know nothing about how dealerships operate. im highly disgusted by this experience. Now they have said they will replace the vehicle i actually dont even want it anymore i have lost my appetite for it. And i want my R700