Chery brand lacks character.

Chery is one of the most dishonest car brands I have ever dealt with. I am a victim of their misleading advertising and appalling customer service.

After I decided to return the vehicle and asked the bank to reimburse the money I had paid, due to their complete lack of customer support and the unsafe condition of the car.

Now Chery claimed that their so-called “subsequent” inspection revealed front-end accident damage that supposedly occurred after delivery.

They alleged that this accident resulted in the repair or replacement of various front-end components. To strengthen their false narrative, they further stated that front-end collision damage can directly affect drivetrain alignment, transmission components, cooling systems, sensor calibration, and engine mounting systems.

They then concluded that I had voided the warranty because the vehicle had been repaired, altered, or stripped by a third party. The irony is striking: Chery themselves cannot even source basic parts for their own cars, yet they claim a third party somehow managed to do so.